Quality Time Podcast: Voice of the Customer, Voice of the Team with Rich “Raz” Razgaitis
March 31, 2026
Rich "Raz" Razgaitis built FloWater to bring clean drinking water to communities across the United States. Then a crisis hit, and he had to rebuild. On this episode, Raz walks through what he did differently the second time around. He talks about team building and how he hires for competency and chemistry. Voice of the customer? Raz has a story about that, and it's not what you might expect. Oh, and somewhere in there, he was named EY's Entrepreneur of the Year for the Mountain West. Pretty cool.
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