Quality Time Podcast: Solving Healthcare Bottlenecks with Process Modeling
May 27, 2025
Lean Six Sigma Black Belts Raquel Chase-Kelly and James Perry from Dartmouth Health share how process modeling cleared a 155-car flu clinic backup and fixed an MRI backlog. This episode also explores building a model with imperfect data and fighting staff burnout. Listen and find out why everybody should have a Jamie.
A Better Way to Manage Your Lean Six Sigma Training Program
Discover a simpler, more effective way to manage your Lean Six Sigma program with the MoreSteam Admin. Use automated reminders, real-time reports, and built-in tools to gain visibility, support learner success, and manage training at scale with ease.
6 Ways to Make Lean Six Sigma Coaching Easier & More Effective
Struggling to coach at scale? Discover 6 ways Coach View simplifies Lean Six Sigma coaching with data insights, dashboards, and real-time progress tracking.
First Things First: Verifying Assumptions Before Hypothesis Testing
Hypothesis tests rely on critical assumptions about your data — but what if those assumptions aren't met? This webinar will teach you how to verify stability and independence before testing, so your conclusions stay trustworthy and accurate.
How Dartmouth Health Uses Process Modeling to Predict the Unpredictable
Dartmouth Health’s Operational Excellence team is using process modeling to tackle complex challenges in patient care, staffing, and system design—without disrupting day-to-day operations. By simulating real-world variation and testing scenarios in Process Playground, they’re driving smarter decisions, reducing burnout, and improving outcomes across the health system.
Lean Six Sigma Training for Real-World Capability
Effective training for adults focuses on relevance, experience, and application. By incorporating hands-on practice, real-world scenarios, and time for reflection, learners are more likely to retain concepts and transfer them to their work. Adults learn best when they understand why something matters and can immediately put it to use.
June 24 @ 11am, Verifying Assumptions Before Hypothesis Testing
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