About MoreSteam - The Story of the People Behind the Software
A Community of Problem-Solvers, Supporting Teams That Make a Difference
Operational Excellence is shaped by the people who question assumptions, challenge inefficiencies, and push for real progress. At MoreSteam, we stand alongside them, bringing 25 years of experience helping teams develop the skills and confidence to turn ambition into action.
We're a team of educators, engineers, and innovators who partner with organizations to make improvement an everyday practice. A strong foundation is essential, but progress depends on more than just knowledge. When teams have the right tools, guidance, and support, they can apply what they've learned in ways that create lasting impact.
Like the organizations we support, we are always improving. Progress isn't a single milestone but a continuous effort. We help teams embed improvement into the way they work, building a foundation for growth, innovation, and meaningful results.
Our Mission
To deliver powerful, accessible and affordable process improvement and training tools that advance the performance of you and your organization.
In its simplest terms, our mission is to build software to help people make important things work better, whether it's the quality of an aircraft engine or the waiting time to see a doctor. The practice of process improvement touches all our lives in very direct ways, so if we can use technology to accelerate that work, we're all better off for the effort.
— Bill Hathaway, Founder & CEO
The People Behind the Software
The MoreSteam Company was founded in 2001 by Bill Hathaway, a leader who saw a need for more accessible, effective training. Today, under the leadership of President Peg Pennington, we remain committed to empowering problem-solvers at every level.
We take a hands-on approach, working closely with organizations to provide solutions that fit their unique challenges. Our work is built on innovation, integrity, quality, safety, and authentic relationships , shaping everything from the training we develop to the technology we refine. Continuous improvement is not just what we offer, but how we operate. By listening to our customers and adapting to new challenges, we ensure organizations always have the best tools to sustain progress.
Success happens through collaboration, and we work alongside our customers to apply real-world insights that drive meaningful change. More than just a provider, we are a long-term partner, committed to helping organizations grow stronger through continuous improvement.
Learn About Our Name
25 Years of Innovation and Continuous Improvement
We've spent 25 years helping organizations learn, apply, and sustain Operational Excellence. And we're not stopping.
From being the first provider of full Black Belt training online to developing industry-leading software, we've continuously evolved based on customer needs and industry shifts. We don't believe in standing still. We refine, expand, and adapt so you always have the most effective tools and support.
Because improvement isn't a single step—it's a continuous pursuit.
From Lean Six Sigma Learning to Leaving a Lasting Impact
We believe in the power of problem-solving and that real change happens when people have the right knowledge, the right tools, and the right support.
That's why we design our solutions with one goal in mind—to help teams not just learn, but apply, improve, and sustain results. MoreSteam's Lean Six Sigma training, technology, and expert support aren't just products. They're part of a system that grows with you, adapting to your challenges and ensuring that improvement isn't just a moment—but a mindset.
We believe
Learning should be hands-on, engaging, and immediately applicable.
Software should simplify and strengthen continuous improvement, not complicate it.
Success isn't about checking a box—it's about building skills, data-driven decision making, and achieving real results.
MoreSteam was built on these principles, and we continuously evolve based on the voice of our customers. Because just like you, we're always improving.
TRUSTED BY
A Partner in Your Success
Building a high-performing Operational Excellence program is like running a well-tuned machine. It takes more than tools and data—it requires a problem-solving mindset, the right support, and a system that turns learning into action.
That's why we built a platform to support teams at every stage. EngineRoom streamlines data-driven decision making, while TRACtion keeps projects on track—helping teams collaborate, track progress, and sustain results.
But tools alone don't build a culture of improvement. MoreSteam's eLearning develops real-world problem-solvers, while Lean Six Sigma Simulations turn theory into action. Coach View gives leaders real-time insights to ensure training leads to results.
When these elements work together, improvement gains momentum—and lasts.
Your Source for What's Next in OpEx
Staying ahead in Operational Excellence means keeping up with new ideas, strategies, and best practices. We provide the insights and resources to help you adapt, improve, and lead the way.
Join Our Newsletter
Stay updated with insights, case studies, and the latest in MoreSteam Lean Six Sigma strategies.
Attend Our Webinars & Events
Learn from industry experts and connect with a community of problem-solvers.
Quality Time with MoreSteam Podcast
Listen to industry leaders and professionals in CI on the Quality Time with MoreSteam Podcast.
The Engine Room of Continuous Improvement
MoreSteam isn't just a provider, we're the infrastructure that powers Operational Excellence programs of all sizes. The training, technology, and support that help teams turn learning into action—and action into lasting results.
For 25 years, we've helped organizations large and small build problem-solving cultures that sustain improvement. And we're ready to help you do the same.
Let's make Operational Excellence work for you.