Resources for Operational Excellence

Quality Time Podcast: Kaizen Event Facilitation with Adam Lawrence

The Kaizen Ninja Adam Lawrence joins Quality Time with MoreSteam. Adam has led hundreds of Kaizen events. As a facilitator, he works to make a team believe, “We did this,” instead of, “Somebody else told us what to do.” Adam shares the wins, the losses, and even the times where he kept quiet so the team could discover a solution for themselves. Because in a successful Kaizen event, the facilitator fades into the background and the team becomes the hero of the story. Want to make change sustainable? Spend some time with the Kaizen Ninja.

Building Better AI Systems Through Verification, Judgment, and Operational Excellence

Explore how AI is transforming Operational Excellence and why verification is becoming the critical business skill in the AI era.

What's the Hype Around Agentic AI and What Changes When You Use It

Discover what agentic AI is, how it differs from conversational AI, and why AI agents are changing how knowledge work gets done.

Greif's Success Scaling Lean Six Sigma with MoreSteam

Discover how Greif rapidly scaled its Lean Six Sigma program from a 12-person pilot to a global initiative spanning 26 countries and 14,000 colleagues in under three years. Learn how executive alignment, a “rapid-deployment” mindset, and a strong partnership with MoreSteam drove measurable impact and lasting cultural change.

A Voyage of Continuous Improvement at Mercy Ships

Chris Gresens shares his journey of using MoreSteam training to help transform processes and foster a culture of improvement as the Director of Continuous Improvement at Mercy Ships.

Process Modeling Produces Transformational Recipe for Success

Through data analysis and Lean thinking, operational excellence team Service Physics used EngineRoom's Process Playground to optimize one pizza maker's pizza-making process.