Resources for Operational Excellence

Quality Time Podcast: Leadership Culture and Organizational Change with Jason Barger

Have you seen improvement efforts fade a few months in? Jason Barger, leadership consultant and author of Thermostat Cultures, explains that it can come down to just one question. Are you a thermometer, or are you a thermostat? Listen and find out how to set the temperature instead of just reacting to the heat.

Building Better AI Systems Through Verification, Judgment, and Operational Excellence

Explore how AI is transforming Operational Excellence and why verification is becoming the critical business skill in the AI era.

Vibe Coding and the Loss of Gemba in Software

Is "vibe coding" hurting your codebase? Explore how AI-driven development risks losing the "gemba" the deep system understanding essential for Lean improvement.

What's the Hype Around Agentic AI and What Changes When You Use It

Discover what agentic AI is, how it differs from conversational AI, and why AI agents are changing how knowledge work gets done.

The Blue Book Test for Lean Six Sigma Certification

Universities are returning to blue books. Lean Six Sigma certification should follow the same principle: prove mastery through project work.

Quality Time Podcast: Kaizen Event Facilitation with Adam Lawrence

The Kaizen Ninja Adam Lawrence joins Quality Time with MoreSteam. Adam has led hundreds of Kaizen events. As a facilitator, he works to make a team believe, “We did this,” instead of, “Somebody else told us what to do.” Adam shares the wins, the losses, and even the times where he kept quiet so the team could discover a solution for themselves. Because in a successful Kaizen event, the facilitator fades into the background and the team becomes the hero of the story. Want to make change sustainable? Spend some time with the Kaizen Ninja.