Episode 10: Why Omar Mora Hates Waste and Loves Continuous Improvement
Continuous improvement isn’t just a methodology; it’s a mindset. For Omar Mora, that mindset starts with a strong aversion to waste. As a certified Lean Six Sigma Black Belt and founder of Blackberry & Cross, Omar has spent years helping companies in Central America build operational excellence. From optimizing F1 pit crew efficiency to implementing EngineRoom data analysis software, Omar has mastered the art of eliminating waste and inspiring teams to embrace continuous improvement.
In this episode of Quality Time with MoreSteam, Omar shares some of his first projects in continuous improvement, the lessons he learned from experimentation, and how he applies Lean Six Sigma principles to his own business. Along the way, he explains how tools like EngineRoom can streamline processes and drive impactful results.
In this episode, you will hear about:
1:12 – Omar’s first continuous improvement projects
2:52 – One of Omar’s most memorable continuous improvement projects
5:37 – Continuous improvement and experimentation
9:10 – The fear of failure should not prevent you from experimenting
13:10 – The unstoppable desire to improve
16:34 – Continuous improvement is not maintenance
19:25 – How Omar uses continuous improvement principles in his own small business
24:19 – Using EngineRoom data analysis software
30:11 – How EngineRoom eliminates waste
31:57 - Voice of the Customer
Additional Resources:
MoreSteam's 2024 Best Practices in Operational Excellence Conference
Subscribe to MoreSteam's Newsletter
EngineRoom Statistical Software
A Hot Spot for Operational Excellence
Driving Success with Award-Winning Data Analysis Software
Subscribe to Quality Time With MoreSteam
Host • MoreSteam
Dan Swartwout is the host of Quality Time with MoreSteam. A lifelong Central Ohio resident, Dan is a double Buckeye. He earned both a BA and a law degree from The Ohio State University. Before joining MoreSteam, Dan had a long career as a host, comedian, and master of ceremonies. For 17 years, Dan was the studio audience host for the Ohio Lottery game show Cash Explosion. Dan was also the host of CBuzz, which was a collaboration between the Columbus Chamber of Commerce, WWCD 92.9, and the Columbus Dispatch. On CBuzz, Dan interviewed some of the most prominent entrepreneurs in Central Ohio. From 2002-2020, Dan toured the country as a standup comedian. Tracks from his comedy CD have been played over 5,000 times on Sirius/XM satellite radio. Now, Dan brings his experience and enthusiasm to Quality Time with MoreSteam -- it's business and fun, together.
MoreSteam Client Services
Omar Mora is the business development manager for San José, Costa Rica-based software and training firm Blackberry&Cross, which he founded in 2004. Blackberry&Cross specializes in working with companies in Central America to build their operational excellence infrastructure. Mora has a bachelor's degree in industrial engineering from Costa Rica's Universidad Internacional de las Américas and a master's degree in industrial engineering from the Universidad Interamericana de Costa Rica.
