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Episode 21: Ryan C. Weiss on SIPOC, the Right Mindset, and Continuous Improvement
In Episode 21 of Quality Time With MoreSteam, host Dan Swartwout welcomes Ryan C. Weiss, author, entrepreneur, and president of Effective Performance Strategies, to discuss tools, skills, and the mindset required for continuous improvement.
Ryan shares one of the best stories about continuous improvement—a tale involving tools, mindset, and yes, an orangutan. Alongside this memorable story, Ryan delves into the power of SIPOC diagrams, eliminating bad handoffs, and creating parallel paths to streamline processes and improve efficiency.
Whether you're just starting your Lean Six Sigma journey or are a seasoned professional, this episode offers actionable insights into building better processes and fostering the mindset necessary for operational excellence. Plus, Ryan’s engaging anecdotes and practical advice make this a conversation you won’t want to miss.
Tune in to hear about Ryan’s journey from medicine to finance, his entrepreneurial ventures, and his passion for empowering organizations through continuous improvement.
In this episode, you will hear about:
0:48 - Ryan's Background
3:35 - Ryan's Experiences in College
11:12 - Ryan Path Changes From Medicine to Finance
16:05 - From the Corporate World to Entrepreneur
18:36 - The Fitbit Story
22:27 - The Orangutan Story
29:40 - Dale Carnegie and Continuous Improvement
31:49 - Building SIPOCs
33:49 - Broken Handoffs
37:05 - Getting People Involved in Processes
39:51 - SIPOC-Focused Software
42:31 - Ryan's Podcast
Additional Resources:
Optics: Align People and Process to Accelerate Performance
Effective Performance Strategies
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10 Common Continuous Improvement Strategies
Operational Excellence for Businesses
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Host • MoreSteam
Dan Swartwout is the host of Quality Time with MoreSteam. A lifelong Central Ohio resident, Dan is a double Buckeye. He earned both a BA and a law degree from The Ohio State University. Before joining MoreSteam, Dan had a long career as a host, comedian, and master of ceremonies. For 17 years, Dan was the studio audience host for the Ohio Lottery game show Cash Explosion. Dan was also the host of CBuzz, which was a collaboration between the Columbus Chamber of Commerce, WWCD 92.9, and the Columbus Dispatch. On CBuzz, Dan interviewed some of the most prominent entrepreneurs in Central Ohio. From 2002-2020, Dan toured the country as a standup comedian. Tracks from his comedy CD have been played over 5,000 times on Sirius/XM satellite radio. Now, Dan brings his experience and enthusiasm to Quality Time with MoreSteam -- it's business and fun, together.
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President • Effective Performance Strategies
Ryan C. Weiss is the president of Effective Performance Strategies, the author of Optics: Align People and Process to Accelerate Performance, and the host of the Optics in Action Podcast. Ryan earned a BS from the University of Illinois and an MBA from the University of Kansas.